I have to laugh at this one. If I'm in one of my "too chatty and monologing" moods, the poor salesperson is sorry he or she initiated talking to me, I'm sure. At other times, when I feel solitary, I deliberately lower my eyes to discourage conversation and just nod and smile and not pay attention. I HATE HATE HATE being followed by a salesperson in a store, but I've heard NTs say the same thing. When I'm looking around, I just want to be left alone.
i get followed by the instore secutirity at my local shopping centre...its quite worring really,but i suppose its understandable-i carry a huge messenger-style bag,with wires trailing out of it,and bits of shopping bags sticking from the top...i suppose..also,i will stop and look though it every few minutes,and if you are doing that in a store,i suppose its 'natural' that they may get a little bit suspicious...
When I work on our train shop, my attitude is stuff upselling to people. My shop is successful becuase it is well stocked, clean and tidy, there is a happy person serving them who is pleasant and polite, people are told when it's going to open and when it's going to close and we try and keep the same standards and routines everyday. Ask if my customers are happy and you will find out they enjoyed the way I ran things on there. Even little gestures like knowing who has what drinks in a morning means something to people.
i could never do your job. i can barley stand my job.
My job can be hard work. At worst there is a risk of crashes and derailments, those of you who liev in the Uk will know of what happenned last Friday with one of our trains. there is also a major terrorist risk, a full train is 450 people in a contained environment. However if I lived my life worrying what if all the time I would never go out of the house. i do believe everyone has a "date and time" and when yours is up there is nothing you can do to stop it.
It is a good job, 99% of the people i work with are wonderful individuals, great characters and personalities. No two days are ever the same but as a result it pays well and 5 years later i am still really enjoying it. And then there is plenty of promotion - this week we have jobs for people to organise train crews, whow orks what and when, deals with emergencies and delays, basically the first person on the scene when things go wrong. we also have spaces for onboard managers who oversee everythig on the train to do with what the customer experiences from their journey. I have also been advised a godo position is coming up in the retail managemnet side of things which involves what we sell, how we sell it etc. i would enjoy doing that if the money made it worthwhile.
They will be told to make conversation.
When I would do cashier work at my old job (aquarium and reptile store), I would usually just say "Hi, is this it for you today?" and then proceed to ring it up. I think the question was important because sometimes they wanted something from the fridge or from behind the counter, and that's when they told me. I didn't ask how they were or anything because not only do I not care how they are, but I also find it excruciatingly annoying when clerks ask me that. After they were done I would say "thank you" and sometimes "have a nice day".
I didn't talk much at the cash register, but people liked me because I knew more about fish than anyone else there, and I wouldn't push people into buying crap they didn't need like the owner of the store wanted us to do. People would specifically come in on the days when I was working to seek me out for help and advice (instead of getting bullshit advice from the other people), which I appreciated. The owner of the store didn't really like me though.
Their loss. A helpful and knowledgable employee is a good thing, anyone can employ robots.
The store I do my groceries at has a policy similar to this one:
Hello, how are you today?
Did you find everything you were looking for?
Every cashier has to ask the same question. It's obviously not coincidence that every cashier asks the exact same thing, so it's not them being annoying on purpose, but the store forcing them to be. It's so automatic with some of the employees, that if you say no to the second question, they just continue scanning and bagging your groceries as usual. So what's the point of asking? Aren't you going to help me find what I didn't find on my own?
Thast second question works on many levels. One that it implies the person serving you could help you to find something you missed but secondly did you find the layout of the store easy to navigate. If they actually did something about people responding to that question ie say ASDA don't stock something where you expect it, say tinned tomatoes in the italian aisle as opposed to the tinned vegetable aisle and then they moved them or stocked some on both places then people would see it worth responding. But as complaining means that in most cases nothing changes people never say anything. That is not to say I appreciate moaning customers but if there is a legitimate complaint and I can do something, approach the right people and get it changed then I would do so.
We have. ASDA do it for some areas, Tesco do and so do Sainsburys. Also Ocoda (sp?) do a delivery service for Waitrose.
It is good but delivery is like £5 usually so if you are doing that every week it's not good for the wallet.
It's something like that. ASDA I have never used as despite previously living close to their biggest supermarket they stull did not do delivery. Tesco were very giood although there did seem to be quite a few swapped items, like we ordered Venison for christmas dinner and Veal for boxing day but becuase they had no Venison they sent us 4 packs of Veal instead of 2. Sainsburys were late and also could not find where I lived so I was not best pleased with them.
We are at least in the fortunate position of living just accross from where a new Tesco is opening, it would take literally a minute to get from our house to there.